Communication Model

Client Enquiry
The customer initiates an enquiry through the website form, phone call, or direct visit.
Initial Assessment
The business team receives and processes the enquiry, then forwards it to the technical team for further analysis.
Technical Evaluation
The technical team reviews the project requirements and prepares a suitable quotation and project timeline.
Internal Review & Client Communication
The business analysis team evaluates the proposed solution and communicates the quote, timeline, and any suggestions to the client.
Agreement & Onboarding
Upon client approval and agreement signing, the business team shares the project scope and customer